Privacy Policy

1. Information We Collect

We collect the following personal information from users:

• Name
• Email address
• Mailing address

We do not sell your personal data.

We may also automatically collect anonymized technical data such as:

• IP address
• Browser type and version
• Device information
• Referral sources
• Interaction data (via Google Analytics)

2. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Improve user experience
• Communicate with you (support, updates, marketing)
• Send newsletters or promotional content (with opt-in consent)
• Process payments (via Stripe)
• Serve ads (via Google Ads)

3. Legal Bases for Processing (GDPR)

We process your personal information under the following legal bases:

• **Consent** – You have given clear permission to process your personal data for specific purposes (e.g., newsletter).
• **Contractual Necessity** – Data is necessary to fulfill a contract with you (e.g., to process payments).
• **Legitimate Interests** – Processing is necessary for our legitimate business interests (e.g., analytics).

You can withdraw consent at any time.

4. Your Rights

Under GDPR, you may:

• Access your data
• Correct inaccuracies
• Withdraw consent
• Object to processing
• Request deletion
• Request data portability

Under CCPA/CPRA, California residents may:

• Request to know what personal info is collected and how it's used
• Request deletion of personal info
• Request correction of inaccurate data
• Opt out of the sale or sharing of personal data (note: we do not sell data)
• Limit the use of sensitive personal information (we do not collect sensitive data)

To make a request, email us at admin@ecommslim.ai.

5. Do Not Track Signals (CalOPPA)

Some browsers transmit "Do Not Track" signals. We currently do not respond to DNT signals, as there is no consistent industry standard.

6. Cookies and Tracking Technologies

We use cookies to:

• Analyze traffic (Google Analytics)
• Personalize ads (Google Ads)
• Maintain session state
• Improve user experience

You may disable cookies in your browser settings.

7. Third-Party Services

We use the following third-party services:

• **Google Analytics:** Used to track and report website traffic. Google may use the collected data to contextualize and personalize ads. Opt out here.
• **Google Ads:** Used for advertising and retargeting. Google's cookies help serve personalized ads based on user behavior. Manage your preferences at Google Ad Settings.
• **SendGrid (by Twilio):** Used to send transactional and marketing emails. Your name and email may be stored securely by SendGrid.
• **Stripe:** Used to process payments securely. Stripe handles payment information per its Privacy Policy.

8. International Data Transfers

Because we operate from the United States, your personal data may be transferred and processed outside your country, including jurisdictions that may not provide the same data protection levels as your home country. We use appropriate safeguards (such as contractual clauses) when required.

9. Data Retention

We keep your information only as long as needed to:

• Provide our services
• Fulfill our legal obligations
• Resolve disputes
• Enforce agreements

You can request deletion of your data at any time.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

11. Data Security

We use industry-standard methods to secure your data. However, no method of internet transmission or storage is 100% secure.

12. Summary of CCPA Disclosures

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with an updated "Effective Date." Continued use of the service after changes indicates acceptance.

14. Contact Information

For questions or privacy requests:

eCommSlim

Email: admin@ecommslim.ai

Location: Illinois, United States